:root{--primary: #2dd4bf;--primary-hover: #5eead4;--primary-dim: rgba(45, 212, 191, .12);--primary-border: rgba(45, 212, 191, .3);--bg: #08090a;--surface: #101113;--surface-2: #16171a;--surface-hover: #1b1c20;--border: rgba(255, 255, 255, .07);--border-strong: rgba(255, 255, 255, .12);--ink: #f4f4f5;--ink-secondary: #a1a1aa;--muted: #71717a;--caption: #52525b;--success: #34d399;--warning: #fbbf24;--danger: #f87171;--info: #60a5fa;--glass: var(--surface);--glass-2: var(--surface-2);--glass-border: var(--border);--glass-border-soft: var(--border);--sidebar-width: 224px;--font: -apple-system, BlinkMacSystemFont, "Inter", "SF Pro Text", "Segoe UI", system-ui, sans-serif;--mono: "SF Mono", "JetBrains Mono", "Fira Code", ui-monospace, monospace;--text-xs: .6875rem;--text-sm: .8125rem;--text-base: .9375rem;--text-lg: 1.25rem;--text-xl: 1.5rem;--radius: 12px;--radius-sm: 8px;--radius-lg: 14px;--radius-pill: 999px;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .4);--shadow: 0 2px 8px -2px rgba(0, 0, 0, .5), 0 1px 2px rgba(0, 0, 0, .3);--shadow-lg: 0 16px 48px -12px rgba(0, 0, 0, .7);--ease: cubic-bezier(.2, 0, 0, 1);--duration: .16s}@media (prefers-reduced-motion: reduce){:root{--duration: 0ms}}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body{height:100%;font-family:var(--font);font-size:15px;line-height:1.55;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}body:before{content:"";position:fixed;top:0;right:0;bottom:0;left:0;z-index:0;pointer-events:none;background:radial-gradient(70% 50% at 50% -8%,rgba(255,255,255,.035),transparent 70%)}#root{position:relative;z-index:1;height:100%}a{color:var(--primary);text-decoration:none;transition:color var(--duration) var(--ease)}a:hover{color:var(--primary-hover)}button{font:inherit;cursor:pointer;border:none;background:none;color:var(--ink)}::selection{background:var(--primary-dim)}table,.stat-card-value,.kv-value,.pagination-info,.page-btn{font-variant-numeric:tabular-nums}.glass{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.app-layout{display:flex;height:100vh;overflow:hidden}.app-content{flex:1;display:flex;flex-direction:column;overflow:hidden;min-width:0}.page-main{flex:1;overflow-y:auto;padding:28px 32px}.sidebar{width:var(--sidebar-width);background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0;padding:0 0 20px;overflow-y:auto}.sidebar-logo{padding:22px 20px 24px;display:flex;align-items:center;gap:10px}.sidebar-logo-icon{width:28px;height:28px;background:var(--primary);border-radius:7px;display:flex;align-items:center;justify-content:center;color:#04110e;font-size:13px;font-weight:700}.sidebar-logo-text{font-size:var(--text-sm);font-weight:600;color:var(--ink);letter-spacing:-.01em}.sidebar-nav{padding:0 10px}.sidebar-label{font-size:var(--text-xs);font-weight:600;color:var(--caption);text-transform:uppercase;letter-spacing:.06em;padding:18px 10px 6px}.sidebar-link{position:relative;display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius-sm);font-size:var(--text-sm);font-weight:500;color:var(--ink-secondary);text-decoration:none;transition:background var(--duration) var(--ease),color var(--duration) var(--ease)}.sidebar-link:hover,.sidebar-link.active{background:var(--surface-2);color:var(--ink)}.sidebar-link.active:before{content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:3px;height:18px;border-radius:0 3px 3px 0;background:var(--primary)}.sidebar-link svg{width:17px;height:17px;opacity:.7;flex-shrink:0}.sidebar-link.active svg{opacity:1;color:var(--primary)}.sidebar-badge{margin-left:auto;min-width:18px;height:18px;padding:0 6px;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;line-height:1;color:#fff;background:var(--primary);border-radius:9px}.ticket-thread{display:flex;flex-direction:column;gap:10px;max-height:calc(100vh - 320px);overflow-y:auto;padding:16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:14px}.ticket-msg{display:flex}.ticket-msg.from-user{justify-content:flex-start}.ticket-msg.from-agent{justify-content:flex-end}.ticket-msg-bubble{max-width:70%;padding:9px 12px;border-radius:12px;font-size:var(--text-sm);line-height:1.45}.ticket-msg.from-user .ticket-msg-bubble{background:var(--surface-2);color:var(--ink);border-bottom-left-radius:4px}.ticket-msg.from-agent .ticket-msg-bubble{background:var(--primary);color:#fff;border-bottom-right-radius:4px}.ticket-msg-body{white-space:pre-wrap;word-break:break-word}.ticket-msg-media{font-size:12px;opacity:.85;margin-bottom:4px}.ticket-msg-meta{font-size:10px;opacity:.65;margin-top:4px}.ticket-reply{display:flex;gap:10px;align-items:flex-end}.ticket-reply textarea{flex:1;resize:vertical}.topbar{display:flex;align-items:center;justify-content:space-between;padding:0 32px;height:60px;flex-shrink:0;background:#08090acc;backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-bottom:1px solid var(--border)}.topbar-title{font-size:1rem;font-weight:600;color:var(--ink);letter-spacing:-.01em}.topbar-right{display:flex;align-items:center;gap:12px}.topbar-user{display:flex;align-items:center;gap:8px;font-size:var(--text-sm);color:var(--ink-secondary)}.lang-toggle{display:flex;align-items:center;gap:2px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);padding:2px}.lang-btn{padding:4px 10px;border-radius:6px;font-size:var(--text-xs);font-weight:600;letter-spacing:.02em;color:var(--muted);transition:background var(--duration) var(--ease),color var(--duration) var(--ease)}.lang-btn.active{background:var(--surface-hover);color:var(--ink)}.lang-btn:hover:not(.active){color:var(--ink)}.avatar{width:32px;height:32px;border-radius:50%;background:var(--surface-2);border:1px solid var(--border);color:var(--ink);display:flex;align-items:center;justify-content:center;font-size:var(--text-xs);font-weight:600;flex-shrink:0}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;border-radius:var(--radius-sm);font-size:var(--text-sm);font-weight:600;letter-spacing:-.01em;min-height:36px;transition:background var(--duration) var(--ease),border-color var(--duration) var(--ease),opacity var(--duration) var(--ease)}.btn:active{transform:translateY(.5px)}.btn:disabled{opacity:.45;cursor:default}.btn-primary{background:var(--primary);color:#04110e}.btn-primary:hover:not(:disabled){background:var(--primary-hover)}.btn-ghost{color:var(--ink-secondary);border:1px solid var(--border-strong);background:var(--surface)}.btn-ghost:hover:not(:disabled){color:var(--ink);background:var(--surface-2);border-color:var(--border-strong)}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:6px;font-size:var(--text-xs);font-weight:600;white-space:nowrap;border:1px solid transparent}.badge-success{background:#34d3991f;color:var(--success);border-color:#34d39938}.badge-warning{background:#fbbf241f;color:var(--warning);border-color:#fbbf2438}.badge-danger{background:#f871711f;color:var(--danger);border-color:#f8717138}.badge-info{background:#60a5fa1f;color:var(--info);border-color:#60a5fa38}.badge-muted{background:var(--surface-2);color:var(--muted);border-color:var(--border)}.page-header{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:24px;gap:16px}.page-header-title{font-size:var(--text-xl);font-weight:650;color:var(--ink);letter-spacing:-.02em}.page-header-sub{font-size:var(--text-sm);color:var(--muted);margin-top:3px}.section-title{font-size:var(--text-base);font-weight:600;color:var(--ink);margin:28px 0 14px;letter-spacing:-.01em}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:28px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px;transition:border-color var(--duration) var(--ease),background var(--duration) var(--ease)}.stat-card:hover{border-color:var(--border-strong);background:var(--surface-2)}.stat-card-label{font-size:var(--text-xs);font-weight:500;color:var(--muted);margin-bottom:8px;text-transform:uppercase;letter-spacing:.04em}.stat-card-value{font-size:var(--text-xl);font-weight:650;color:var(--ink);letter-spacing:-.02em;line-height:1.1}.stat-card-sub{font-size:var(--text-xs);color:var(--ink-secondary);margin-top:6px}.table-wrapper{overflow-x:auto;margin-bottom:20px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}table{width:100%;border-collapse:collapse;font-size:var(--text-sm)}thead th{text-align:left;font-weight:500;color:var(--muted);font-size:var(--text-xs);text-transform:uppercase;letter-spacing:.04em;padding:11px 16px;border-bottom:1px solid var(--border);white-space:nowrap;background:var(--surface-2)}thead th:first-child{border-top-left-radius:var(--radius)}thead th:last-child{border-top-right-radius:var(--radius)}tbody td{padding:12px 16px;border-bottom:1px solid var(--border);color:var(--ink-secondary);vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr{transition:background var(--duration) var(--ease)}tbody tr:hover{background:var(--surface-2)}tbody tr.clickable{cursor:pointer}tbody td code{font-family:var(--mono);font-size:.78rem;color:var(--ink)}.charts-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(360px,1fr));gap:14px;margin-bottom:28px}.chart-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px 18px 10px;transition:border-color var(--duration) var(--ease)}.chart-card:hover{border-color:var(--border-strong)}.chart-card-title{font-size:var(--text-sm);font-weight:600;color:var(--ink);margin-bottom:16px;letter-spacing:-.01em}.form-group{margin-bottom:16px}.form-label{display:block;font-size:var(--text-sm);font-weight:500;color:var(--ink-secondary);margin-bottom:6px}.form-input,.input-field,.select-field{width:100%;padding:9px 12px;background:var(--surface-2);border:1px solid var(--border-strong);border-radius:var(--radius-sm);font-size:var(--text-sm);font-family:var(--font);color:var(--ink);min-height:36px;transition:border-color var(--duration) var(--ease),box-shadow var(--duration) var(--ease)}.form-input:focus,.input-field:focus,.select-field:focus{outline:none;border-color:var(--primary-border);box-shadow:0 0 0 3px var(--primary-dim)}.form-input::placeholder,.input-field::placeholder{color:var(--muted)}.select-field{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg 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var(--ease)}.page-btn:hover:not(:disabled){background:var(--surface-2);color:var(--ink);border-color:var(--border-strong)}.page-btn.active{background:var(--primary);color:#04110e;border-color:var(--primary)}.page-btn:disabled{opacity:.35;cursor:default}.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}.login-box{width:100%;max-width:380px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:36px 32px;box-shadow:var(--shadow-lg)}.login-logo{text-align:center;margin-bottom:28px}.login-logo-icon{width:44px;height:44px;background:var(--primary);border-radius:11px;display:inline-flex;align-items:center;justify-content:center;color:#04110e;font-size:20px;font-weight:700;margin-bottom:16px}.login-logo-title{font-size:var(--text-lg);font-weight:650;color:var(--ink);letter-spacing:-.01em}.login-logo-sub{font-size:var(--text-sm);color:var(--muted);margin-top:4px}.login-divider{text-align:center;font-size:var(--text-xs);color:var(--muted);margin:20px 0;position:relative}.login-divider:before,.login-divider:after{content:"";position:absolute;top:50%;width:calc(50% - 22px);height:1px;background:var(--border)}.login-divider:before{left:0}.login-divider:after{right:0}.error-msg{background:#f871711a;color:var(--danger);font-size:var(--text-sm);padding:10px 14px;border-radius:var(--radius-sm);margin-bottom:16px;border:1px solid rgba(248,113,113,.22)}.profile-header{display:flex;align-items:center;gap:16px;padding:20px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:24px}.profile-avatar{width:48px;height:48px;border-radius:50%;background:var(--primary);color:#04110e;display:flex;align-items:center;justify-content:center;font-size:var(--text-base);font-weight:700;flex-shrink:0}.profile-name{font-size:var(--text-lg);font-weight:650;color:var(--ink);letter-spacing:-.01em}.profile-meta{font-size:var(--text-sm);color:var(--muted);margin-top:3px}.back-link{display:inline-flex;align-items:center;gap:5px;font-size:var(--text-sm);color:var(--muted);margin-bottom:16px;transition:color var(--duration) var(--ease)}.back-link:hover{color:var(--ink)}.kv-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:24px}.kv-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:14px 16px}.kv-label{font-size:var(--text-xs);color:var(--muted);margin-bottom:5px;text-transform:uppercase;letter-spacing:.04em}.kv-value{font-size:var(--text-base);font-weight:600;color:var(--ink)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px}.marketing-section{margin-bottom:32px}.referral-tops{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:16px;align-items:start}.state-center{display:flex;align-items:center;justify-content:center;gap:10px;padding:48px 20px;color:var(--muted);font-size:var(--text-sm)}.spinner{width:18px;height:18px;border:2px solid var(--border-strong);border-top-color:var(--primary);border-radius:50%;animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion: reduce){.spinner{animation:none;opacity:.6}}*{scrollbar-width:thin;scrollbar-color:var(--border-strong) transparent}*::-webkit-scrollbar{width:10px;height:10px}*::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:6px;border:2px solid var(--bg)}*::-webkit-scrollbar-track{background:transparent}@media (max-width: 768px){.sidebar{display:none}.page-main{padding:20px 16px}.topbar{padding:0 16px}.filters-bar{flex-direction:column}.filters-bar .input-field{max-width:none}.stat-grid{grid-template-columns:repeat(2,1fr)}.charts-row{grid-template-columns:1fr}.kv-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width: 480px){.stat-grid,.kv-grid{grid-template-columns:1fr}}